Emirates Integrated Telecommunications Company, du, obtained the Crystal Mark certification granted by the British leader in the field of document editing and accreditation, according to the level of clarity and simplicity of the language used in it, and that According to a statement, Amazon obtained a copy.

Du is the first telecommunications services company in the Middle East to obtain this certificate in appreciation of its efforts and its continuous commitment to enhance customer satisfaction by communicating with them through various channels in a smooth, simple and clear English language Crystal Mark is the only recognized international certificate in the world in the field of document and file approval.

Over the past years, Du was able to present many innovations, all of which aim to enrich the experience of its customers, including updating their mobile application and enhancing their product cards in retail centers and across the Internet. In order to give customers more clarity regarding fees and benefits. Additionally, du has been keen to make improvements to billing mechanisms with new solutions that allow the customer to predict upcoming bill amounts.

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