The cause of the failure that hit the social media giant was not due to electronic attacks, and this was confirmed by a number of Facebook employees, as the company's services were disrupted and more than 3 billion people around the world were deprived of using it for hours.


According to Arabiya Net, Facebook revealed the reason behind this malfunction, which is that wrong modifications in the settings were the main reason behind the malfunction that caused 3.5 billion users to be deprived for about six hours of accessing Facebook, Instagram and WhatsApp.

As she explained, according to Reuters, her engineering teams discovered that modifications to the main routers that coordinate traffic between data centers caused problems that led to communication disruptions.

It is reported that the interruption of Facebook, Instagram and WhatsApp services affiliated to it occurred around 1200 noon EST (1600 GMT, then services began gradually returning around 0545 pm). EST.

Second stroke in hours


In addition, this resounding interruption, which occurred during the past hours, constituted the second blow that Facebook faced in two days, after it faced accusations on Sunday that it repeatedly preferred profit over cracking down on hate speech and misinformation.

While its stock fell 4.9 percent, in its largest daily loss since last November, amid a broader sell-off in technology shares on Monday, with the world influx of Competing applications such as Twitter and Tik Tok.

The stock rose by about half a percentage point in post-closing trading following the resumption of services.