The banking sector in the UAE has succeeded in expanding 98% of services electronically to clients during the past three years through secure applications on the Internet, without the need to go to bank headquarters To do it in traditional ways.


According to the Emirates News Agency, studies carried out by the Federal Competitiveness and Statistics Authority showed that the percentage of users of digital electronic banking channels in the UAE increased to 90%, which reflects the extent of demand for this type of banking services ... knowing that the largest percentage of citizens and residents in the country use mobile phones to accomplish Their banking transactions.


In light of the great development witnessed by the electronic transactions of the sector, its services via the Internet are no longer limited to depositing, withdrawing funds, transferring them and other facilities, but rather there are virtual banks that have no headquarters except on the web where customers can complete all their transactions. < / p>


The Luff, New and Express platforms launched by national banks during the recent period are a living example of the integrated virtual banking digital platforms that pave the way for dispensing the work of traditional banks.


A previous study prepared by McKinsey Company showed the willingness of 48% of the UAE population to open bank accounts in a virtual digital bank, which strengthens the trend towards establishing more virtual banking platforms during the next stage.


The banks' approach to using technology to facilitate customers comes in line with the e-government plans in the smart transformation of all services provided by the public and private sectors.


According to the World Knowledge Index 2019 prepared by the Mohammed bin Rashid Al Maktoum Foundation for Knowledge in partnership with the Regional Office for Arab States and the United Nations Development Program, the UAE occupies an advanced position globally within the indicators of global competitiveness in the communications and information technology sector.


With the great demand of customers for digital banking services, the banks are racing to offer more of their digital banking services via the Internet and provide incentives to their users, which has increased the volume of investments that the sector is allocating to keep abreast of all technological developments related to their services via the Internet.