The Binance digital platform, the largest cryptocurrency exchange in the world, has announced the suspension of the account of the famous trader; After many complaints to one of the great traders on the platform.

Binance suspended the trader's account after complaints were made on social networking site Twitter, with the CEO of the popular digital exchange, Changpeng Zhao, stating that the company does not want to serve unreasonable customers, Investing.com reported.

Cryptocurrency exchange Binance closed a trader's account after a user complained about the exchange's response to the alleged theft of funds.

The CEO of the Binance Exchange said that the company does not want to provide its services to insecure customers and therefore we have suspended the account until further notice.

The problem began with a user named CoinMamba on Twitter complaining about missing funds on December 8, claiming that a leaked API key linked to a cryptocurrency trading company (Comas3) was used; To make deals on low-cap currencies to raise the price to make a profit.

The trader claimed in a series of tweets that Binance was unable to provide him with the appropriate support, which was reflected in the loss of his funds. As the user continues to complain on the social media platform, other platforms have admitted that they are considering putting some user accounts out of boarding mode (withdrawal only).

The exchanges justified that they did not want to serve insecure people, and the tweet was later deleted but is still available as a screenshot in the message thread. The user's account was then closed, with three days to withdraw funds.

According to the user's tweets, Comas3 denied any exploitation of its protocols and databases, and therefore takes no responsibility for the stolen API keys.

A Comas 3 support officer stated, Based on the information we have today, we found that no compromised encryption protocols were found and no breaches of Comas 3 account security databases occurred.

Other Twitter users have also raised the issue of the alleged API hacker, calling on Binance to stop withdrawals and investigate the incident.